CEENOTE SERVICES

🛡️ Community & Group AI Features

Discover advanced AI-powered moderation, fraud prevention, and automation for WhatsApp groups and communities. Click below to inquire about any feature!

Group Moderation & Community Control

Automatic Member Approval/Removal

  • • AI can approve new join requests based on predefined rules (e.g., paid members only, verified phone numbers, or whitelisted emails).
  • • Detects spam accounts or suspicious joiners and removes them instantly.
  • • Example: A school WhatsApp group allows only registered parents; AI cross-checks phone number with school records before approval.

Content Moderation

  • • Filters offensive language, hate speech, or links to harmful websites.
  • • Warns the user once, then auto-removes if repeated.
  • • Generates a weekly moderation report so admins know who’s breaking rules.

Role Management

  • • Lets admins assign roles (e.g., moderators, helpers) through AI commands.
  • • Example: PROMOTE-0792255641-MOD; makes someone a moderator automatically.

Temporary Access Groups

  • • AI creates temporary WhatsApp groups (e.g., for an event or campaign).
  • • Members auto-removed after X hours/days.
  • • Useful for flash sales, study groups, or event coordination.

Fraud & Scam Prevention

Link & File Scanning

  • • AI scans all shared links/files for phishing, malware, or fake promotions.
  • • Suspicious links flagged with a warning: '⚠️ This link looks fraudulent. Proceed with caution.'

Fake Account Detection

  • • Detects patterns of bots (same messages repeated, multiple joins from same number ranges).
  • • AI bans or alerts admins automatically.

Transaction Fraud Watchdog

  • • If connected to payments (like M-Pesa or WhatsApp Pay), AI verifies receipts and blocks duplicate/fake confirmations.
  • • Example: Someone fakes a payment screenshot → AI cross-checks with actual API records before granting access.

Campaign & Marketing Automation

Campaign Blast Scheduling

  • • AI sends promotional campaigns to targeted groups or segments at the best times.
  • • Supports A/B testing: one message style to half the audience, another style to the rest → AI tracks response rates.

Member Tagging & Segmentation

  • • Categorizes group members by behavior (active, silent, new, frequent buyers).
  • • Allows sending personalized messages like: 'Only send this discount to frequent buyers.'

Dynamic Link Generation

  • • Creates unique invite links per person → useful for tracking referrals and limiting spam.
  • • Example: Janet shares her unique link; AI tracks that 12 people joined via her. She gets rewarded.

Drip Campaigns in Groups

  • • Instead of dumping info all at once, AI sends structured lessons/offers over time (like mini WhatsApp courses).
  • • Example: Day 1 → 'Intro to AI Marketing,' Day 2 → 'Case Study,' Day 3 → 'Offer & Discount.'

Advanced Community Features

Polls & Surveys Automation

  • • AI creates polls inside groups, collects responses, and generates summary reports.
  • • Example: 'Which product should we launch next?' → AI tallies results and shares insights.

Event Reminders & RSVP

  • • AI automatically reminds members of events.
  • • Collects RSVPs and updates admin with a real-time attendee list.

Knowledge Base Search in Groups

  • • AI turns WhatsApp groups into a searchable Q&A hub.
  • • Example: Someone types: 'When’s the next delivery?' → AI checks knowledge base and answers instantly.

Escalation to Human Admins

  • • AI handles 90% of repetitive stuff, but when it detects complex cases (refunds, disputes, sensitive issues), it flags admin with context notes.